In compliance with health regulations, the following items CANNOT be returned:
- Intimate Apparel
- Unsealed Hosiery
- Unsealed Body Stockings
- Unsealed Novelties
The following items MAY be returned within 15 DAYS* of item delivery. Original packaging and receipt of purchase is required. Customer is responsible for return shipping charges, creation of shipping label, and exchange form. StoreForLovers.com will reimburse customer for shipping charges on all DEFECTIVE merchandise ONLY.
- Defective merchandise - refund or store credit (customer's option)
- Non-Intimate Apparel - store credit only
- Sealed Hosiery - store credit only
- Sealed Body Stockings - store credit only
- Sealed Novelties - store credit only
- All other sealed/unopened merchandise - store credit only
Once a return has been received and accepted by StoreForLovers.com, the replacement merchandise and/or store credit will be issued to the customer within 3-5 business days (holidays excluded).
Defective merchandise (sex toys/marital aids) exchange requirements:
- Product MUST be cleaned
- Product MUST be placed in original packaging
- Product and original packaging MUST be placed in a sealed plastic bag
Online orders may be returned to a retail location within 10 DAYS of delivery date for an exchange or store credit only.
NO CASH BACK OR CHARGE CREDITS WILL BE GIVEN AT ANY STORE.
*Returned items MUST be received by StoreForLovers.com within 15 days of original delivery date to customer.